Returns

United Kingdom

If you need to return an item to us for an exchange or refund, you have 14 days from the the date you receive your order.

Items must be received back to us, unused and unworn in all original packaging with all labels and tags attached including hygiene stickers where applicable. Items not received in this condition can be refused refund or exchange.

Please fill out all details in the returns form included in your delivery and post with your return, please make sure you include a reason for your return. 

 

Sale Items

All sale items purchases are final and are non re-fundable and non ex-changeable.

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned items and to notify you of the refund approval or of any issues resulting in declining a refund. If a refund is approved, then it will be processed and a credit will automatically be applied to your original method of payment within 21 days.

Posting Your Returns

Please take your returns to your local Royal Mail Post Office and return via signed recorded delivery, as proof of postage will be required in the event of returned items being lost. Return postage fees are the responsibility of the customer and are not refundable by Treesbikini Ltd.

Returns Address

Treesbikini Ltd

PO Box 368

Bristol

BS16 0EY

 

Europe, USA/Canada & Rest of the World

We currently only offer refunds (subject to terms below) on international orders.

Please return items with a DDP (Delivery Duty Paid) service to cover import charges back in to the UK. If you do not use DDP service, any fees paid by Treesbikini Ltd will be deducted from any refund given.

If you need to return an item to us for a refund, you have 14 days from the the date you receive your order.

Items must be received back to us, unused and unworn in all original packaging with all labels and tags attached including hygiene stickers where applicable. Items not received in this condition can be refused refund.

Sale Items

All sale items purchases are final and are non re-fundable.

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned items and to notify you of the refund approval or of any issues resulting in declining a refund. If a refund is approved, then it will be processed and a credit will automatically be applied to your original method of payment within 21 days.

Please fill out the international returns form included in your delivery, then follow the instructions on it for posting.

Please return your items via signed recorded delivery, as proof of postage will be required in the event of returned items being lost.

Please email returns@treesbikini.com for any returns assistance.